Shipping policy
'Thegloceo.shop' currently ships to addresses throughout United States. We primarily utilize USPS Priority Mail for the majority of our shipments; however, we may elect to use UPS Ground Shipping for larger items or to accommodate a faster shipping experience for our customers.
HANDLING & ORDER CUT OFF TIME FOR USA & REST OF WORLD
Order handling time is 0- 1 business days (Monday to Friday).
Order cut-off time will be 03:00 PM (GMT-07:00) Mountain Standard Time (Denver).
SHIPPING COSTS & TRANSIT TIME FOR USA
| Transit Time | Condition |
|
Cost
|
|
|---|---|---|---|---|
| 2-5 Business Days | 0lb–3lb |
|
$8.88 USD
|
Monday to Friday |
| 2-5 Business Days | 6lb–7lb |
|
$15.55 USD
|
Monday to Friday |
| 2-5 Business Days | 11lb–15lb |
|
$24.44 USD
|
Monday to Friday |
| 2-5 Business Days | 16lb–20lb |
|
$39.99 USD
|
Monday to Friday |
| 2-5 Business Days | 21lb and up |
|
$50.00 USD
|
Monday to Friday |
| 2-5 Business Days | 4lb–5lb |
|
$12.55 USD
|
Monday to Friday |
| 2-5 Business Days | 7lb–10lb |
|
$17.77 USD
|
Monday to Friday |
SHIPPING COSTS & TRANSIT TIME FOR REST OF WORLD
| Transit Time | Condition |
Cost
|
|
|---|---|---|---|
| 5-7 Business Days | 0lb–5lb |
$19.99 USD
|
Monday to Friday |
| 5-7 Business Days | 5lb–10lb |
$25.99 USD
|
Monday to Friday |
| 5-7 Business Days | 10lb–15lb |
$39.99 USD
|
Monday to Friday |
| 5-7 Business Days | 16lb–20lb |
$49.99 USD
|
Monday to Friday |
| 5-7 Business Days | 21lb and up |
$69.99 USD
|
Monday to Friday |
Tax
We don't charge any Tax
Delivery Terms
We use USPS/ UPA, DHL, OSM to deliver the product.
Lost or Stolen Packages
In the event that your package is lost or stolen after it has been marked as delivered, please contact the shipping carrier immediately to file a claim. We are not responsible for lost or stolen packages once they have been successfully delivered.
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@thegloceo.shop
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
You have the right to cancel your order within 24 hours. For this, it will be sufficient only if the product is not delivered to the cargo companies.
You have created your order but you have changed your decision for a short time or things didn't go as planned, all you need to do is to contact us and make an "Order Cancellation Request". We will cancel your order and refund the relevant order amount to you.
Please contact us with your order number. Use our e-mail address for this info@thegloceo.shop
We are providing 24/7 Customer Support
Phone: +1 408-985-3936
Email: info@thegloceo.shop
Address: 1512 Larimer St apt 42, Denver Colorado 80202, United States.